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Lead Insights Researcher

  • Job Title - Lead Insights Researcher

  • Reports Into - Insights Manager

  • Location - Hybrid/ Leamington Spa

A Little Bit About Kwalee…

Kwalee is one of the world’s leading multiplatform game developers and publishers, with well over 1 billion downloads worldwide for mobile hits such as Draw It, Teacher Simulator, Let’s Be Cops 3D, Airport Security and Makeover Studio 3D. We also have a growing PC and Console team of incredible pedigree that is on the hunt for great new titles to join Scathe, Die by the Blade, Robobeat, Space Chef and Wildmender.

What’s In It For You?

  • Hybrid working - 3 days in the office, 2 days remote/ WFH is the norm

  • Flexible working hours - we trust you to choose how and when you work best

  • A dog friendly office (There’s dog-free areas too, if pooches aren’t your thing)

  • Profit sharing scheme - we win, you win 

  • Private medical cover - delivered through BUPA

  • Life Assurance - for long term peace of mind

  • On site gym - take care of yourself

  • Relocation support - available

  • VISA Sponsorship - available

  • Quarterly Team Building days - we’ve done Paintballing, Go Karting & even Ninja Warrior

  • Pitch and make your own games on Creative Wednesdays! 

  • Kwalee Artificial Intelligence (K.A.I) - win prizes for proposing useful AI initiatives

  • An amazingly well equipped office with ping pong, darts, pool tables and video games while keeping refreshed with free snacks and a stocked kitchen (we have every kind of milk imaginable)

Are You Up To The Challenge?

As a Lead Insights Researcher you’ll be leading a team of insights researchers, to deliver insights that inform game design, user acquisition, and monetisation strategies, with a primary focus on improving player engagement and experience.

Your Team Mates

Working within the Casual Games team you join a multi-national crew who are united by a common goal of trying to make the games we work first class experiences from a gameplay, visual and marketing perspective as best as we can. Passion for our products is what drives us, and we encourage a team entrepreneurial spirit and collaborative mindset that makes everyone on the project a voice to be heard.

What Does The Job Actually Involve?

  • Planning and suggesting research to support product development, all the way through the product life cycle, from idea to hard-launch and beyond.

  • Designing and implementing research methodologies and frameworks that collect, analyse, and interpret data from a variety of sources, both qualitative and quantitative.

  • Communicating effectively with cross-functional teams (including product management, marketing, UX/UI, and game design) and presenting findings in a clear and understandable manner.

  • Overseeing and coordinating user testing efforts, ensuring feedback is integrated effectively into game development processes.

  • Developing and maintaining a deep understanding of the mobile gaming industry, including competitor analysis, market trends, and emerging technologies.

  • Work closely with the Insights Manager to identify key areas for research and data exploration, contributing to the overall research strategy of the organisation.

  • Helping to source, manage and direct outside research agencies.

Your Hard Skills

  • 4 years experience in Insights Research in the interactive entertainment industry (e.g. video/mobile gaming, video/entertainment platforms)

  • 1 years + experience leading a team.

  • Degree/Postgraduate in psychology, HCI, social sciences, or related field.

  • Excellent written and verbal communication and presentation skills.

  • Excellent knowledge of quantitative and qualitative research methods.

  • Experience in data manipulation/visualisation and statistical software (e.g. SPSS, R/Python, Tableau or any other)

  • Experience running usability studies.

  • Experience with self-moderated user research tools such as or is a plus.

  • Experience running in-person and/or remote studies such as focus groups and interviews.

Your Soft Skills

Kwalee has grown fast in recent years but we’re very much a family of colleagues. We welcome people of all ages, races, colours, beliefs, sexual orientations, genders and circumstances, and all we ask is that you collaborate, work hard, ask questions and have fun with your team and colleagues. 

We don’t like egos or arrogance and we love playing games and celebrating success together. If that sounds like you, then please apply.

A Little More About Kwalee

Founded in 2011 by David Darling CBE, a key architect of the UK games industry who previously co-founded and led Codemasters, our team also includes legends such as Andrew Graham (creator of Micro Machines series) and Jason Falcus (programmer of classics including NBA Jam) alongside a growing and diverse team of global gaming experts.

Everyone contributes creatively to Kwalee’s success, with all employees eligible to pitch their own game ideas on Creative Wednesdays, and we’re proud to have built our success on this inclusive principle.

We have an amazing team of experts collaborating daily between our studios in Leamington Spa, Lisbon, Bangalore and Beijing, or on a remote basis from Turkey, Brazil, Cyprus, the Philippines and many more places around the world. We’ve recently acquired our first external studio, TicTales, which is based in France. 

We have a truly global team making games for a global audience, and it’s paying off: - Kwalee has been voted the Best Large Studio and Best Leadership Team at the TIGA Awards (Independent Game Developers’ Association) and our games have been downloaded in every country on earth - including Antarctica!

Lead Insights Researcher

Royal Leamington Spa, UK
Full time

Published on 08/07/2023

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