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Operations Administrator – FTC (12 months)

OPERATIONS ADMINISTRATOR – FTC (12 MONTHS) 

CENTRAL OPERATIONS 

BASED AT SEGA HQ IN BRENTFORD 

REPORTING TO THE OPERATIONS MANAGER 

 

KEY RESPONSIBILITIES 

Digital 

  • Submit text and assets in first party portals 
  • Enter and submit temporary pricing discounts, ensuring they are submitted and approved within 1st Party SLAs 
  • Check that sales go live as intended and report back to sales teams 
  • Create/request key codes for PC and Console titles 

Physical  

  • Order processing including raising orders for physical goods and releasing stock for collection 
  • Process delivery notes, update order statuses on the PO tracker and circulate shipping schedules 
  • Liaise with customers and suppliers within the supply chain to resolve any logistical issues 
  • Assisting with new item set up, creating BOMs and SKU sheets on Oracle 
  • Raising and receipting purchase orders 
  • Request activation keys for physical PC orders 
  • Provide accurate data entry for the team in Excel and Oracle 
  • Daily admin support, assisting all areas of responsibility for the Operations team  
  • Maintain SOE Ops shared email inbox 

KNOWLEDGE, SKILLS & EXPERIENCE 

  • Knowledge and experience working within the gaming industry with an understanding of digital release process with 1st parties such as Sony PlayStation, Microsoft, and Nintendo would be beneficial 
  • An understanding and experience with data entry, either personally or professionally. 
  • Good financial acumen, reporting, communication, organisational and analytical skills 
  • Advanced knowledge of Excel and other Microsoft packages 
  • Good Interpersonal Skills 
  • Good written and oral communication skills 
  • Strong ability to build and maintain relationships 
  • Ability to plan and prioritise workload 
  • Work to strict deadlines and be able to drive results 
  • Able to work with all levels of the organisation 
  • Excellent organisational skills 

Operations Administrator – FTC (12 months)

Brentford, UK
Full time

Published on 07/15/2022

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