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Company Overview:
A leader in creating deep and engaging experiences on PC and mobile, Jagex was founded in 2001 and is today one of the UK’s biggest and most respected video game developers and publishers.
Famed for its flagship MMOs RuneScape and Old School RuneScape, Jagex has welcomed more than 260million player accounts to its world and created a $1bn lifetime franchise revenue. Today the RuneScape franchise exists beyond running games in live operations; our titles are living games that connect and inspire millions of players, with content and experiences both inside and outside of inexhaustible game worlds.
Both RuneScape and Old School RuneScape, on PC and mobile, offer ever-evolving, highly-active worlds and our community-focussed development ethos empowers players to have a real say in how each game is shaped.
Jagex is expanding and extending its portfolio with fresh franchise titles, new IP and, in 2018 launched Jagex Partners, delivering third-party publishing and operational services exclusively for the living games of the future.
Jagex employs more than 400 people at its Cambridge headquarters and is on the hunt for talented people to work across the business to help the company to achieve yet another year of record growth and player satisfaction.
Job Overview
You are an experience mid-level Producer for RuneScape’s development team, responsible for overseeing the smooth running and development of several initiatives, aligned to a product roadmap and its vision.  Partnering closely with RuneScape’s Discipline Leads, Producers, Product Managers, QA, Outsourcing and other key project stakeholders you will leverage your in-depth knowledge of the Production discipline, to ensure the teams you support have a productive day-to-day workflow, that it has capacity to reach its development goals and delivery, and that you have the relevant support needed to service these areas in terms of a prioritized backlog, sourcing capacity, costing, planning, schedules, briefing and feedback – so that nothing can get in the way of making an awesome game and delivering value to players. As part of the development of RuneScape it will be vitally important that the expected delivery is aligned to roadmap priorities and release timing, key objectives, that you can manage medium level of delivery risk through thorough monitoring, tracking, and communicating progress to stakeholders. Someone successful in this role is player, product, and quality focused, leading by example, developing trust and respect amongst the team. You will support and improve planning, development, and release processes on a continuous basis to meet product vision and quality goals.Key Duties Include:

  • Directs the day-to-day development through production and the launch of the game and live services.
  • Owns key areas of delivery of the game, sets overall tone and pace for team.
  • Partner closely with the Lead Producer to deliver on short and long-term development and roadmap objectives.
  • Work with the Production, Product and Discipline Leads teams to create a program of work for each area of the team.
  • Understand and communicate the expectations for visual, technical, design and commercial quality targets, driving clarity for requirements and execution.
  • Experienced in Agile development you will be able to organize and support high performing scrums.
  • Track, promote, follow up on and relay information on key decisions, actions & shared discussions.
  • Pro-actively spot and solve problems within the scrums, escalate as needed.
  • Create good working relationships, manage cross team communication of development plans, status and requirements.
  • Work closely with the outsourcing team to improve quality, cost-effectiveness, and risk mitigation of RuneScape deliverables.
  • Work closely with the Discipline and Product Leads to understand and communicate the expectations for visual, technical, design and commercial quality of features, functionality, driving clarity for requirements and execution.
  • Work closely with the Development Director to track, organize, maintain, and document status of projects and initiatives.
  • Work with line managers and craft leads, assessing capacity and skill requirements for all projects and initiatives.
  • Be the first line of contact for day-to-day development within your initiatives, problem solve course-correct to appropriate direction.
  • Monitor, Measure and Mitigate risks in areas of responsibility, effectiveness of initiatives, medium to high level delivery and financial risks, that can help the team deliver the best possible game.
  • Help the team create clear Roles & Responsibilities for initiatives.
  • Coaching and mentoring future production team members, contributes to succession planning.
  • Develop rich relationships with the Dev Team, cross-functional teams and directly with partners as needed.
  • Identifies, creates, and fosters superior information exchange systems enabling all team members to feel part of the same location.
  • Applies best practices to create an environment for high-performance teams; ensures proper training is conducted to help drive success.
  • Conduct regular, effective retrospectives and post-mortem reviews with the product team.
  • Champion’s standards developed by the Development Director, Product Director, Art Director, Technical Director, QA Manager and Executive Producer for the team and supports overall team health. Help improve and team cultural changes.
  • Actively participates and contributes to change across the larger studio!

Key Skills & Experience:

  • Expertise using agile methodologies on a mid to large-scale game development team.
  • Ideally experience in game development, particularly for live service games on PC, Console, Mobile.
  • Experience with JIRA or similar project tracking software is essential.
  • Strong analytical mind, a master of influence, results orientated and skilled mediator.
  • Experience with utilizing outsource and/or co-dev development, ideally involving a variety of disciplines.
  • A great communicator that understands what is working, what is of concern and what needs to be improved.
  • Experience managing large projects with Agile or hybrid project management principles and practices.
  • Strong verbal and written communication skills.
  • Experience with JIRA, Shotgun or similar project tracking software is essential.
  • Hyper-aware of the game industry’s online products, services, and innovations.
  • PMP, Agile, Scrum certifications a plus.
  • Avid gamer is a plus, with a passion for creating innovative and compelling new games.

Company Benefits:
- Flexible Working- Bonus Scheme- Private Health Care - Gym Membership- Monthly Energy Allowance- Generous Pension Contributions- Life Insurance- Free Cycle Repair- Income Protection- Dental Plan- Free Fruit and Drinks- Subsidised Canteen
Feel like you fit this role, but don’t meet all the requirements? We strive for fresh perspectives, so as long as you can demonstrate how your attitude and other abilities might make up for any gaps we would welcome your application! Jagex are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief.


Cambridge, UK
Full time

Published on 09/13/2022

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