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Social Media and Community Manager

Hardball Games Ltd is an exciting, new studio founded by a friendly group of industry veterans. We are independently funded and have complete creative and operational freedom.  We’re making games that will put a dent in the universe and you could be an instrumental part of our mission!  

You will be responsible for the creation and execution of the social and community marketing strategy for our massively multiplayer, cross-platform games.  Our first playable game prototype is already receiving positive responses from consumer testing and as development continues, we want you to grow a community around the game.

You will actively reach out to online groups and key influencers to help promote our game and recruit new players.  You’ll also need to retain and engage the audience you build.

This is a great opportunity to make a fresh start, forge a plan and then go out and deliver it.  You will grow as we do.  Form a team around you as your responsibility grows with the community you build and maintain.  We’ll provide an amazing free-to-play game, and you will bring the players.


  • 2-3 years professional experience in community management for videogames.
  • Proven track record in building impactful social media campaigns.
  • Passion for games.
  • Detail-orientated and results-driven.
  • Flexible approach with the ability to adapt with change.
  • Ideally, a relevant degree or equivalent-level qualification but experience wins.
  • Ability to work under pressure and to strict deadlines.
  • Excellent written and communication skills.
  • Good time-management and planning skills.


  • Reach out to existing online communities and recruit evangelists and new players.
  • Engage the community, build loyal fans and spread positive sentiment.
  • Develop the community management strategy for our games.
  • Organise playtests and encourage participation.
  • Source and manage creative and marketing agencies to boost growth.
  • Monitor, report and drive key community engagement performance metrics.
  • Be the communications conduit from the players to the team and vice versa.
  • Implement community management actions and monitor forums.
  • Run events to keep players engaged and spark conversation.
  • Identify community leaders and empower them to contribute to the greater community.
  • Analyse and identify issues and trends, sharing player feedback with the Game Team.


  • Hybrid and UK remote contract options
  • Flexitime
  • Bonus Scheme
  • Pension scheme
  • Health and wellbeing activities
  • Social Events

Social Media and Community Manager

Brighton, UK
Full time
3 - 5 years of experience

Published on 01/17/2023

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