Community Manager - Merge Games Cheshire, UK

Games Jobs - Community Management - UK & Europe

Job Title Community Manager - Merge Games Cheshire, UK
Job Category Community Manager
Job Description Community Manager - Merge Games – Cheshire, UK

About Merge Games
Merge Games is one of the leading Indie Publishers in the UK which has grown and expanded rapidly year on year since its inception at the beginning of 2010. With publishing and distributing titles including Dead Cells, Streets of Rage 4, Spirit of the North, Aragami and Sparklite globally, Merge Games has built up an impressive portfolio of titles. To find out more see  

Position Overview  
Reporting to the Head of Marketing, You will be responsible for growing and engaging with Merge Games’ community across all channels, including social media, the Steam platform, Reddit and forums. You will also be responsible for influencer relations, driving our organic and paid influencer strategy, and you will represent our players’ voice to the wider business. This is a crucial role within the marketing team as we continue to grow the company. The successful applicant will have two years’ experience within a video games marketing department and worked in a similar role.   The role is based in our office in Knutsford, Cheshire with an element of home-working negotiable.  

Key Responsibilities

Core responsibilities of the Community Manager’s role will include:

  • Working closely with the Product Managers to develop and execute co-ordinated community campaigns which support overall marketing objectives.
  • Ownership of social media strategy, content and scheduling across the Merge Games channels and individual game accounts.
  • Managing relationships with content creators and driving the Merge Games influencer marketing strategy.
  • Being the voice of Merge Games with our players on Steam, Discord, Reddit and other online forums, communicating in a professional and friendly manner.
  • Hosting regular livestreams on Twitch and other channels.
  • Providing social media tracking and analysis, reporting on key metrics to stakeholders.
  • Ensuring project plans are consistently up to date and detailed.
  • Planning and creation of marketing assets such as GIFs and screenshots.
  • Writing blog posts, social media copy and other community-facing communications.
  • Building positive relationships with developers and internal Merge Games teams.
  • Keeping the marketing and production teams informed of player feedback and sentiment.
  • Attending events both in the UK and internationally as required.

   Ideal candidate:  

  • Has at least two years’ social media and community management experience including the development of plans and a deep understanding of player communities.
  • Is a confident communicator and presenter, able to talk to our players around the world in a friendly and professional manner, whether on social channels, online forums or livestreams.
  • Will have good technical knowledge, particularly around the Steam platform and livestreaming.
  • Is experienced with software packages such as Adobe Premiere.
  • Has a keen interest in emerging community platforms.
  • Has a passion for videogames and a keen interest in the videogame industry.
  • Brings a positive mindset and can handle multiple games projects.
  • Has strong strategic, planning and organisation skills.
  • Is analytical, with a strong understanding of statistics and the ability to interpret data with confidence.

  Salary – based on experience
Salary Based on experience
Location Cheshire, UK & Europe
Job Category Community Management
Date posted 01/12/2020
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Recruiter This job is advertised on behalf of MG Limited using their internal reference MG_MKT_CMGR_1 .
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