Player Experience and Localisation Agent - Japanese

Games Jobs - QA / Localisation - Anywhere

Job Title Player Experience and Localisation Agent - Japanese
Job Category Localisation
Job Description Description
Space Ape’s mission is to make the highest quality and most successful mobile games in the world. And we’re just getting started.

Our company is built around the belief that small empowered teams make the best games. We believe this enables us to innovate, move faster and have more creative ownership.

We are looking for a new agent to become part of the Customer and Community Support team and more specifically the Japanese team. Unlike other languages, Japanese has its own country manager, therefore you will work closely with them on more specific instructions and localisation assignments. You will work across our existing portfolio of mobile titles including, Samurai Siege, Rival Kingdoms, Transformers: Earth Wars and Fastlane:Road to Revenge

About the role
At Space Ape people are our most important resource. We look for passionate and productive team players and pride ourselves on being self-motivated. There’s no bureaucracy here, we just get things done. The next big game can come from any one of us and YOU can be a key part of our journey.

We are looking to recruit an enthusiastic and dedicated Customer Service and Localisation agent into a varied and exciting role. This role is working in the Customer Service and Loc team and will cover responsibilities such as localisation, answering customer support queries and translating content for our newsletters and inside the game.
As part of the Space Ape Customer and Community Support (CCS) team you will be the face of Space Ape to our players. Our community (and our company) is fun, passionate, demanding, and a little sassy and we want someone who embodies these characteristics.


  • Work with the localisation manager to translate and release content to our Japanese speaking players
  • Localise content for newsletters and in-game newsfeed
  • Help support customer service, answering player tickets, issues and requests


  • Japanese native language or native-level speaker of Japanese
  • Some level of experience translating/localising creative contents from English to Japanese in a professional environment
  • Mid to high level written and spoken proficiency in English
  • Ability to work on weekends and western winter holidays
  • Great team player

Desirable Skills

  • Detail-oriented
  • Great writing skills in Japanese
  • Scheduling flexibility
  • Passionate mobile gamer

This is a contract role working remotely. There is a chance to move on to a permanent contract in the future.

About Space ApeSpace Ape Games is an award-winning mobile games company with a talented team of 100+ gamers in the heart of London.
We have delivered four successful mobile games - Samurai Siege, Rival Kingdoms, Transformers: Earth Wars and Fastlane: Road to Revenge: and we are planning multiple new and exciting things going on behind the scenes

Recently, Space Ape has entered a long-term strategic partnership with Supercell. We are still independent and masters of our own destiny, but now we’ve got Supercell’s support to help us make and distribute massive hit games. Our mission is unchanged: to make the world’s best mobile games.

For our mission to succeed, we need a few more great people. If you want to have a key role on a gaming journey-of-a-lifetime, please apply to join our team.BenefitsWe have some great benefits to take advantage of, including a stock option plan, private health care, and personal training budget.
Salary TBD
Location Remote, Anywhere
Job Category QA / Localisation
Date posted 31/01/2018
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Recruiter This job is advertised on behalf of Space Ape Games using their internal reference .
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