Games Workshop has been making Citadel Miniatures, the finest fantasy miniatures in the world, for 40+ years. Set in the worlds of Warhammer & Warhammer 40,000 these miniatures are prized by collectors, modellers & gamers alike. We do pretty much everything ourselves because we are obsessed with the quality of our products & services.
Our global HQ is in Nottingham, UK & is home to over 1000 employees. This is where we design our miniatures, games, books, paints, brushes & all the other products that people need to enjoy these gem-like creations. We also design & make the injection moulding tools that allow us to manufacture our miniatures to the highest standards. Every Citadel miniature sold worldwide is designed, engineered, manufactured & packed at our HQ, then dispatched to one of our global warehouses or straight to the customer.
We have over 500 retail stores in 23 countries, as well as trade sales teams selling to over 4000 independent retailers worldwide. The UK retail operations, European trade sales & export sales to territories where we don’t have stores are all run from our HQ, as well as our global webstore & customer service team which supports these sales businesses. Our HQ is also home to our global service centre with all of the functions needed to keep a £200m+ public company running – IT, HR & Finance to name a few.
All our retail & trade operations for the US & Canada are run from Memphis & Dallas, USA & from Sydney, Australia for Australia & New Zealand. Both sites have dedicated warehouses ensuring retail stores & trade stockists across these regions get the same high level of service as our UK & European customers. They have service centres too that make sure the business can keep running whatever happens. We also have a small office in Dusseldorf, Germany, which supports our continental European retail stores, as well as very small offices in Tokyo, Shanghai, Hong Kong, Singapore & Kuala Lumpur to support our growing Asian operations.