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Community Manager - PC & Console

  • Job Title - Community Manager (PC & Console Marketing)

  • Department - Marketing

  • Reports Into - Senior CSM Manager

  • Location - Leamington Spa / Hybrid

A link to Discord servers you have moderated, or a Google Drive link with evidence of this, will be required as part of the application process. Please provide your username so we can identify your work.

A Little Bit about Kwalee…

Kwalee is one of the world’s leading multiplatform game developers and publishers, with well over 900 million downloads worldwide for mobile hits such as Draw It, Teacher Simulator, Let’s Be Cops 3D, Airport Security and Makeover Studio 3D. We also have a growing PC and Console team of incredible pedigree that is on the hunt for great new titles to join TENS!, Eternal Hope, Die by the Blade and Scathe.

What’s In It For You?

  • Hybrid working - 3 days in the office, 2 days remote/ WFH is the norm (location dependent)

  • Flexible working hours - we trust you to choose how and when you work best

  • A dog friendly office (There’s dog-free areas too, if pooches aren’t your thing)

  • Profit sharing scheme - we win, you win 

  • Private medical cover - delivered through BUPA

  • Life Assurance - for long term peace of mind

  • On site gym - take care of yourself

  • Relocation support - available

  • VISA Sponsorship - available

  • Quarterly Team Building Days - we’ve done Paintballing, Go Karting & even Robot Wars

  • Pitch and make your own games on Creative Wednesdays! 

  • An amazingly well equipped office with ping pong, darts, pool tables and video games while keeping refreshed with free snacks and a stocked kitchen (we have every kind of milk imaginable)

Are You Up To The Challenge?

Our Community Manager will be a core member of our Community & Social Media (CSM) Team in PC & Console Marketing. The role is responsible for community building in Discord, Reddit and Steam through regular communication with the player base for each of our 11+ PC and Console games and for Kwalee Gaming itself.

Your Team Mates

Our team of publishers and managers work with game development studios who want to produce refreshing games for the PC and console markets. With over seven functional teams, our expertise on publishing multiplatform games spans across 30 collective years.

What Does The Job Actually Involve?

  • Supporting the Senior CSM Team Manager on writing and creating Discord server content and Steam announcements.

  • Organise and host engaging events, such as game nights, Q&A sessions, contests, or exclusive community activities on Discord.

  • Collaborate with internal stakeholders to create event concepts and coordinate logistics.

  • Generate excitement and encourage participation in events through effective promotion and community engagement.

  • Develop creative ideas for community challenges, polls, or discussions to encourage participation and interaction.

  • Collaborate with the marketing and content teams to align Discord content with overall brand messaging and campaigns.

Your Hard Skills

  • 2+ Years proven experience in community management, preferably on Discord.

  • In-depth understanding of Discord features, functionalities, and best practices.

  • Excellent written and verbal communication skills.

  • Strong interpersonal skills and ability to engage and connect with a diverse community.

  • Creative mindset with the ability to develop engaging content and event ideas.

  • Proficient in using Discord moderation tools and bots.

  • Analytical mindset with the ability to interpret community data and generate actionable insights.

  • Ability to work independently and collaboratively in a fast-paced environment.

  • Passion for gaming, online communities, or related industries is a plus.

  • Bachelor's degree or equivalent qualification is a significant benefit

Your Soft Skills

Kwalee has grown fast in recent years but we’re very much a family of colleagues. We welcome people of all genders, races and backgrounds - and all we ask is that you collaborate, work hard, ask questions and have fun with your team and colleagues. We don’t like egos or arrogance and we love playing games and celebrating success together. If that sounds like you, then please apply

A Little More About Kwalee…

Founded in 2011 by David Darling CBE, a key architect of the UK games industry who previously co-founded and led Codemasters, our team also includes legends such as Andrew Graham (creator of Micro Machines series) and Jason Falcus (programmer of classics including NBA Jam) alongside a growing and diverse team of global gaming experts.

Everyone contributes creatively to Kwalee’s success, with all employees eligible to pitch their own game ideas on Creative Wednesdays, and we’re proud to have built our success on this inclusive principle.

We have an amazing team of experts collaborating daily between our studios in Leamington Spa, Lisbon, Bangalore and Beijing, or on a remote basis from Turkey, Brazil, Cyprus, the Philippines and many more places around the world. We’ve recently acquired our first external studio, TicTales, which is based in France. 

We have a truly global team making games for a global audience, and it’s paying off: - Kwalee has been voted the Best Large Studio and Best Leadership Team at the TIGA Awards (Independent Game Developers’ Association) and our games have been downloaded in every country on earth - including Antarctica!

Community Manager - PC & Console

Royal Leamington Spa, UK
Full time

Published on 05/22/2023

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