HR Team Coordinator (1 Year Fixed Term Contract)

Company: SEGA Europe LtdLocation: SEGA HQ Brentford, Hybrid working (3-days per week in-office)

This is a varied, hands-on role working with the SEGA HR team, predominantly servicing the SEGA Publishing team (which is our European HQ). The role sits alongside the Central Services teams (Systems, Operations, Total Reward, Learning and Development) and will play an active part in ensuring we’re as operationally smooth as possible and streamlined across functions. 

Our Publishing team in West London and is currently home to approximately 200+ staff with departments including Commercial Publishing through Sales, Marketing and PR, Business Development, Business and Product Planning, Online Technology and various corporate functions including HR, Legal and Finance. The HR Team Administrator’s role will be to ensure we’re offering a consistent service to all employees through supporting and collaborating with the different departments within the HR group. 

This position is a fixed-term contract with a duration of one year.

 Managing the Employee Lifecycle 

• Oversee the team member lifecycle via Workday HRIS, including the creation of new positions within the system and general systems administration to ensure proper record keeping. 
• Conduct new starter onboarding meetings and deliver welcome pack, ensure a consistent and smooth journey into SEGA. 
• Long Service Awards: collating the report, ordering statues, processing POs, processing and sending gift cards, communicating to employees and distributing statues. 
• Baby boxes: Assembling baby boxes and coordinating with HR delivery to appropriate staff member. 
• Manage engagement and exit surveys using Culture Amp and analyse results to propose actionable insights. 
• Collaborate with the shared service team to ensure seamless delivery of administrative tasks related to lifecycle changes and amendments. 

  Payroll & Benefits  

• Generate the monthly payroll input data sheet and work with SEGA Payroll & Benefits Manager to ensure the smooth running of the monthly payroll process. 
• Act as a ‘Benefits Ambassador’ promoting awareness and accessibility of benefits among team members. 
• Collaborate with the shared service team to manage benefits enrolment and ensure accurate records. 

  Talent:  

• Coordinate internal approvals process on a weekly basis with the Operational Management Committee. 
• Partner with the Group Recruitment team to manage job postings and recruitment processes. 
• Work with the Communications team to support SEGA’s internal messaging and employer brand. 

 General Administration  

• Oversee the HR inbox, triaging and escalating queries to the right team/Business Partner where relevant. 
• Work with the shared service team to ensure data integrity and compliance of employee records within the HRIS. 
• Raising of Purchase Orders. 
• Support coordinating event logistics i.e. getting facilities and creative services briefed and together on the same day. 
• Support maintaining distribution lists, working with the Systems team. 
• Support with design briefs for HR focussed comms projects: lock screens; presentation decks etc. 
• Contribute to process improvements by identifying inefficiencies and creating streamlined workflow documents. 
• Support the coordination of SEGA training/L&D sessions, including scheduling and participant communications. 
• Proactively support other administrative duties across the department when required. 

 Knowledge, Skills and Experience 

• Previous administration or Project Co-ordination experience 
• A good understanding of the importance of good internal communication 
• Exceptional organisation skills and meticulous attention to detail  
• You're a 'people-person' with excellent communication skills, and able to work effectively with colleagues and candidates at all levels  
• Excellent ability to multi-task and adapt to priorities in a busy environment 
• Critical and creative thinker, able to identify new and innovative ways to improve the way we do things  
• Self-starter, not afraid to get into the details and execution 
• Must be able to handle confidential information with the utmost discretion 

 Nice to have: 

• Experience using HR systems such as Workday, Lattice, Culture Amp etc. 
• Proficient in M365 applications – Excel and PowerPoint 

 Our Commitment to Equity, Diversity, Inclusion & Belonging:
 
At SEGA, we celebrate diversity and believe in a diverse, inclusive, and equitable world in which everyone feels valued and respected regardless of what they look like or where they come from. Whether you’re a prospective employee or a full-time member of staff, we want you to feel involved and supported in all aspects of our work and to have amazing opportunities during your time with us regardless of your background. We welcome people regardless of age, race, ethnicity, disability, gender identity and expression, sexual orientation, neurotype, socioeconomic background, and whether you’re pregnant or on family leave.
 
SEGA is a place where staff have a voice which is integral to our success as a business. Our inclusive, passionate people are empowered to educate, inform, and build awareness through our inclusion and wellbeing staff led values groups which include DEN (Disability Employee Network), RISE (Reinforcing Inclusion through Solidarity and Equality), Women at SEGA, PRIDE, SEGA Minds (group supporting mental health), Momiji (group that celebrates our Japanese heritage, language, and culture) and VIBE (our social and engagement committee).