Online Bingo Live Ops Manager – US Market - REMOTE

A leading mobile gaming platform is seeking an Online Bingo Live Ops Manager to oversee real-money gaming titles in the US market. The company offers a wide range of skill-based competitive games, including both free and paid contests across multiple genres such as fantasy sports, casual games, puzzles, and board games. The role is offered fully remote, and has a focus on Bingo and Soliatire titles initially, with monetization experience also required.

Key Responsibilities:

• Develop and implement live operations strategies tailored for the US market.
• Oversee daily live operations, including in-game events, promotions, and tournaments.
• Maintain and update game economy and monetization startegies alongside our product team.
• Analyse performance metrics to optimise engagement and revenue.
• Work closely with product, marketing, and engineering teams to execute live events and feature rollouts.
• Monitor player feedback to enhance user experience.
• Maintain a structured live operations calendar for sustained player engagement.
• Manage in-game economies, including pricing and balancing of virtual currency and items.
• Stay updated on industry trends and competitor strategies.
• Assess the financial impact of live events and promotional campaigns.
• Ensure compliance with US real-money gaming regulations.
• Provide regular performance reports to key stakeholders.

What We’re Looking For:

• 3+ years of experience in live operations within mobile gaming, particularly casual titles.
• Experience in online bingo games live operations, with solitaire experience a plus
• Strong understanding of the US mobile gaming landscape, including player behaviour and monetisation strategies.
• Passion for mobile gaming with deep knowledge of game mechanics and player psychology.
• Experience in US real-money gaming compliance is a plus.
• Proven success in driving engagement, retention, and revenue through live operations.
• Data-driven mindset with strong analytical skills.
• Ability to work in a fast-paced environment with a hands-on approach.
• Proficiency in game analytics tools and performance tracking systems.
• Strong communication and cross-functional collaboration skills.

Benefits:

• Competitive salary, equity, bonus scheme, signing on fee, healthcare coverage, 18 days paid holiday.

Application:

To apply, please send your CV to cvs@big-planet.biz quoting the reference number 2986.

Big Planet is an equal opportunity recruitment agency and are GDPR compliant.