Resource Manager

Join us in ensuring we have the right skills in the right place to build Total War through constantly improving talent, helping to set the “shape” of the studio’s workforce. 
 
The successful candidate will create a strategic operational approach to manage the shape of the franchise’s workforce, enabling long-term talent assessment, planning and fulfilment.  
They will also manage day-to-day, and week-to-week capability availability, and coordinate with peer Production staff regarding assignments, deployments, training and other related tasks. Throughout they will provide observations, recommendations and arbitration to improve appropriate matching of skills and capabilities to project needs. 
Equally, they will coordinate regularly with HR partners on individual and team skills, performance evaluation vs. needed capabilities and participate in performance improvement plans, recruiting and related tasks.   
Key Responsibilities 
Strategically 
•    Assess the overall “shape” of the Total War workforce, and provide long-term approach and plans to match capabilities to deliverables on roadmaps and in plans.  
•    Set standards for roles by defining capabilities, skillsets, and experiences for all disciplines and across all seniority levels. 
•    Coordinate with Production to create talent roadmaps to deliver current and future Total War product plans. 
•    Coordinate with HR to roll out standards, apply them fairly, manage performance and aid in recruitment. 
•    Coordinate with Finance to manage hiring location considerations. 
•    Forecast Total War long-term resourcing needs and predict future resourcing pain points or bottlenecks. 
Day-to-Day 
•    Track and manage the different disciplines on the team and how they are deployed across Total War projects. 
•    Assist the Development Directors’ capacity and capability planning for their project needs and contribute to resolving conflicts. 
•    Provide and present data insights on our current teams’ profiles (for example skills gaps, seniority profiles). 
•    Help drive our internal recruitment process, by evaluating needs, raising hiring requisitions (OMCs) for new hires. 
•    Foster a collaborative working environment across different geographical locations. 
 
Knowledge, Skills and Experience 
 
Essential 
•    Proven experience as a resource manager. 
•    Strategic process development and deployment, focused on teams, talent, skills and capabilities.  
•    Scenario planning and evaluation, with excellent problem-solving skills, for example: being aware of potential and current resource issues and offer practical and realistic plans to resolve them. 
•    Multi-project or -product environment, for example: multiple projects underway simultaneously with different release or launch dates and talent needs. 
•    Risk management: identify and assess risks plus communicate ways to mitigate them.  
•    Scheduling, tracking and reporting of resources across multi-disciplinary teams working in different geographic locations. 
•    Support and work within a team of ~200, enabling the team to perform in a united way, with clear understanding of resource allocation. 
•    Exceptional communication skills, both written and verbal, including: small group workshops, reporting to teams of ~50-200, reporting to executives. 
•    Enthusiastically focused and self-motivated, for example: able to identify resourcing gaps, detail the criteria for success according to project needs, formulate plans and take next steps, constantly understanding appropriate responsibility and authority. 
•    Always looking for ways to improve our process, team or project, for example: documenting ways of working, ensuring consistent application across the team reviewing and auditing them, introducing change management processes as needed. 
•    Excellent knowledge and experience using MS Office applications, especially Excel. 
 
Desirable 
 
•    Experience with Runn.io or other similar resource management software. 
•    Experience with Atlassian (Jira and Confluence) 
•    Familiar with co-development or outsourcing. 
•    Exposure to and/or a genuine passion for games.  About Creative Assembly
Creative Assembly crafts deep and detailed games that last, entertaining millions of players across the globe for decades.
 We care deeply about the experiences we create and put our players at the heart of our decisions. We are all game makers, no matter our role and are empowered to make significant contributions to our games, supported by skills development and growth opportunities.           Most roles at Creative Assembly are hybrid; what this looks like will be discussed during the interview process. For many teams this is 3 days a week in the studio. CA has the right to change requirements based on the needs of the business.  
                    
We are located in Horsham, UK and Sofia, Bulgaria.
We offer many benefits to support you and your family including:

• Work from Anywhere for a temporary period each year (restrictions apply such as VISAs)
• Enhanced holiday allowance, maternity and paternity breaks, flexibility with our core hours, and no-notice holidays
• Bespoke relocation package for you and your dependents
• Private medical and dental insurance, life insurance, permanent health insurance, critical illness cover and free health care screening
• Generous holiday allowance plus full studio closure over the Christmas and New Year period, and all Bank holidays
• Join our Diversity and Inclusion Network – an employee-led group
• Season ticket travel loans and cycle to work scheme with free bike servicing and discounted car valet service on site
• Wellbeing support and virtual confidential counselling
• Community activities including parties, football and more.
• Our studio sites have disabled access.

 
We are an equal opportunities employer and encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief.
 Note to Recruitment Agencies: SEGA Europe Limited and our studios do not accept unsolicited candidate introductions from unauthorised third parties. For the avoidance of doubt, SEGA Europe is not liable for any fees, compensation or any other costs associated with the introduction of a candidate or recruitment services unless and until an agreement has been duly executed. Further details can be found here.