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Senior QA Analyst

Company Overview:
A leader in creating deep and engaging experiences on PC and mobile, Jagex was founded in 2001 and is today one of the UK’s biggest and most respected video game developers and publishers.
Famed for its flagship MMOs RuneScape and Old School RuneScape, Jagex has welcomed more than 260million player accounts to its world and created a $1bn lifetime franchise revenue. Today the RuneScape franchise exists beyond running games in live operations; our titles are living games that connect and inspire millions of players, with content and experiences both inside and outside of inexhaustible game worlds.
Both RuneScape and Old School RuneScape, on PC and mobile, offer ever-evolving, highly-active worlds and our community-focussed development ethos empowers players to have a real say in how each game is shaped.
Jagex is expanding and extending its portfolio with fresh franchise titles, new IP and, in 2018 launched Jagex Partners, delivering third-party publishing and operational services exclusively for the living games of the future.
Jagex employs more than 400 people at its Cambridge headquarters and is on the hunt for talented people to work across the business to help the company to achieve yet another year of record growth and player satisfaction.
Job Purpose:
You are responsible for overseeing a wide range of tests to ensure the software meets our end-user requirements, which includes setting test scope and objectives, monitoring test coverage and evaluating the overall quality of targeted test items. This position serves as the product team expert in acceptance testing and undertakes medium to large-sized projects requiring some QA testing management and oversight. The role sits within a development team and follows agile methodology. Updating the team on your activities during stand-ups and contributing to planning sessions are key requirements.Key Duties Include:

  • Deliver technical, quantitative, and qualitative feedback on assigned features to the development team, be the voice of quality for the product.
  • Execute pre-integration build verification and reporting processes, along with content testing strategies using development tools.
  • Use telemetry to augment test requirements and plans.
  • Craft, research or utilize existing tools to improve and measure QA efficiency, make the team better over time.
  • Brings together and updates key project and test knowledge through wikis, documents etc.
  • Test case creation from design documentation or feature expertise.
  • Support coordinating and disseminating daily testing tasks to the offsite team and provide updates on testing progress.
  • Become the Subject Matter Expert for the area being tested. Be the central contact person for multiple teams.
  • Review the bug database, consider severity vs priority and push for the right issues to be fixed before release.
  • Work closely with other QA Analysts to identify efficiency opportunities and suggest ways for them to improve.
  • Member of the QA best practices group that creates standards and policies for the wider team. 
  • Is responsible for the onboarding and initial training of new QA members.
  • Develop and build strong working relationships with development teams and execute a development QA support strategy during development.
  • Dedicated, flexible, and able to adapt the QA process to the critical needs of multiple teams.
  • Understands concepts of defect prevention and defect containment.
  • Able to collect and transcribe defect data which can be used to generate risk reports.
  • Active listener with both peers and partners can drive conversations and supports team participation.
  • Can analyse personal and team process for innovation opportunities and raises potential improvements.
  • Understanding of different communication channels and when to use appropriately.
  • Ability to create training programs to spread test excellence across all Jagex test teams.
  • Advanced understanding of the development process.
  • Strong working experience and collaboration with external and internal teams.
  • Capable of translating complex requirements in an easy-to-understand manner for other Analysts.

Essential Skills:

  • ISTQB Foundation Level
  • Advanced understanding of the development process.
  • Strong working experience and collaboration with external and internal teams.
  • Capable of translating complex requirements in an easy-to-understand manner for other Analysts.
  • Able to develop and build strong working relationships with development teams and execute a development QA support strategy during development.
  • Dedicated, flexible, and able to adapt the Quality process to the critical needs of multiple teams.
  • Understands concepts of defect prevention and defect containment.
  • Able to collect and transcribe defect data which can be used to generate risk reports.
  • Active listener with both peers and partners can drive conversations and supports team participation.
  • Can analyse personal and team process for innovation opportunities and raises potential improvements.
  • Understanding of different communication channels and when to use appropriately.
  • Ability to create training programs to spread testing excellence across teams.

Desirable Skills:

  • Familiarity with data analysis, using BI tools or custom work
  • Knowledge of products and technologies on the mobile market.
  • JIRA JQL experience.  Ability to create and reuse advanced lookups.
  • You have previous test experience on MMO’s, sandbox or ARPGs.

Company Benefits:
- Flexible Working- Bonus Scheme- Private Health Care - Gym Membership- Monthly Energy Allowance- Generous Pension Contributions- Life Insurance- Free Cycle Repair- Income Protection- Dental Plan- Free Fruit and Drinks- Subsidised Canteen
Feel like you fit this role, but don’t meet all the requirements? We strive for fresh perspectives, so as long as you can demonstrate how your attitude and other abilities might make up for any gaps we would welcome your application! Jagex are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief.

Senior QA Analyst

Cambridge, UK
Full time

Published on 11/11/2022

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